Testimonials

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Here's what our wonderful customers have been saying about us...

"Well done..."

"I have just received my order and as this is the first time I have purchased from timberbits and I must say "Well done" The ease of browsing the site and making a payment, right through to the order status updates and the rapid delivery via Star track all flowed so smoothly. Thanks you...and well done...very happy chappy. Definitely on my "go to" site for tools and information..."

By: on 30 December 2016

"Excellent all round."

"I have been a Timberbits penkit and sundries customer for a number of years and have always had excellent service. Being in the UK has not been a problem, orders arrive in quick time usually less than a week even at busy times like Christmas. Prices are extremely competitive even after taking into account the international postage. The products are always top quality as are the instructions and videos David has done. I have recommended Timberbits to many in the UK and will continue to do so."

By: on 21 December 2016

"Service"

"It's not often that I get a chance to rate service, in any form, but the service I received from Julie and Emma set a new standard!! These ladies went above and beyond the call of duty to make sure that the tools I ordered were finally delivered to me ... It was a case of "catch the rabbit" as I was traveling from Sydney, Ayers Rock, Alice Springs, Cairns and Brisbane, where the tools finally caught up to me!! Outstanding service and always with a smile, if I could, I'd kiss you both!!"

By: on 9 November 2016

"Service"

"It's not often that I get a chance to rate service, in any form, but the service I received from Julie and Emma set a new standard!! These ladies went above and beyond the call of duty to make sure that the tools I ordered were finally delivered to me ... It was a case of "catch the rabbit" as I was traveling from Sydney, Ayers Rock, Alice Springs, Cairns and Brisbane, where the tools finally caught up to me!! Outstanding service and always with a smile, if I could, I'd kiss you both!!"

By: on 9 November 2016

"Super customer service"

"I spent 37 years in the spare parts industry (Holden Cars, Yamaha Motor Cycles, McCulloch Chainsaws and Toyota Forklifts), so I know the parts game from all angles, trade, wholesale and retail. I've been storeman, delivery driver, picker, counter man, branch manager, state manager, so I reckon I'm qualified to write this. The quality of customer service I got from Timberbits was absolutely 1st class. The attention to detail, feedback, product knowledge, product range, same day shipping etc etc. (I could go on and on.) I was a first time customer placing a relatively small value order. It obviously made no difference as I was treated as your best customer. Well done guys, you are definitely top of my "Recommended Suppliers List"."

By: on 3 November 2016