For all Australian orders, the cost of postage will be determined by the volumetric weight of the parcel. During the checkout process, the website will automatically calculate the volumetric weight of the parcel. The minimum cost of postage and handling is $13 Australia-wide.
Rates are below:
EXTRA CHARGES (WHEN APPLICABLE)
Please note, as indicated on the website, there will be very heavy items that will incur an extra shipping cost. This will be indicated on our website as "Heavy/Bulky". Examples of items that will include an extra cost are lathes and large vises. The cost of the extra charge is determined by the weight. Please contact us directly for a shipping quote.
COURIERS WE USE
Postage within Australia will normally be sent with Startrack Express or Australia Post.
CUSTOMER SERVICE POLICY
Orders usually ship within 1-2 days and generally orders received before 12pm Monday-Friday will be Same Day Dispatch. Orders placed on the weekend will not be shipped until the following Monday. The estimated delivery time is 3 working days for metro areas and 5 working days for regional areas. For PO Boxes please allow an additional 5 working days for delivery.
At Timberbits we endeavor to get your order out to you as soon as possible. Once your order has been submitted and payment processed it is automatically sent to our warehouse for dispatch. Unfortunately once an order has been made it is not usually possible to make any adjustments to your order. However, if you contact us directly by phone we will do our best to assist you. Please note: submitting emails or contact me requests via the website may result in the order being dispatched before we can respond to your query.
CLICK AND COLLECT - WAREHOUSE COLLECTION
Click and collect orders will be ready for collection in 1-2 days. We will call to confirm when your order is ready for collection. Please come with your identification or if another authorized person is collecting your order they will be required to provide photo identification and a copy of the invoice for collection.
Orders can be collected within normal warehouse hours Monday - Friday 10 am-5 pm from:
6/8 Wilmette Pl
Mona Vale NSW 2103